I bought the product and did not receive

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I bought the product and did not receive

Post by kleisaojoker on Thu May 11, 2017 12:10 am

Hello,

Today I made the purchase of my first product DigitalFantasyGirlsVol8 but I did not receive it, I sent the payment in bitcoin from my poloniex wallet, I confirmed it by email but it is not showing anything to download, after 15 minutes it gave some error but the value I sent did not came back. I sent it to this wallet

Address: 1AjyxNW8wv7WkqAiUou9BsSuS3pa8oxwcr

help me please pale


kleisaojoker

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Re: I bought the product and did not receive

Post by Admin on Thu May 11, 2017 9:08 am

I seen your email only as newsletter subscription. I forward your issue to Tinypass support team.

Also I don't seen your transaction under Tinypass dashboard.

As soon as they replay I will let you know.
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Re: I bought the product and did not receive

Post by Admin on Thu May 11, 2017 12:50 pm

kleisaojoker wrote:Hello,

Today I made the purchase of my first product DigitalFantasyGirlsVol8 but I did not receive it, I sent the payment in bitcoin from my poloniex wallet, I confirmed it by email but it is not showing anything to download, after 15 minutes it gave some error but the value I sent did not came back. I sent it to this wallet

Address: 1AjyxNW8wv7WkqAiUou9BsSuS3pa8oxwcr

help me please  pale


Here is replay:

Tinypass support wrote:we were able to find the payment in our Bitcoin vault:
Item name: M-Flow - DigitalFantasyGirlsVol.8_Harem_AT2
Item total: $19.95
Amount sent: 0.01110119 BTC
Order address: 1AjyxNW8wv7WkqAiUou9BsSuS3pa8oxwcr
Order code: UUOEQHU9
Unfortunately, due to a timeout on the end users side, the payment did not convert into a download.
Are you able to ask the user for his Bitcoin address so we can refund him the payment and then he will be able to purchase it again?

I will send you email thru my email, so you could provide your Bitcoin address which I will forward to the Tinypass support.

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Re: I bought the product and did not receive

Post by kleisaojoker on Thu May 11, 2017 9:58 pm

Okay, I replied.
Thanks for the attention.

kleisaojoker

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Re: I bought the product and did not receive

Post by Admin on Thu May 11, 2017 10:14 pm

I have sent your Bitcoin to the Tinypass support - they will refund probably tomorrow, or I am pretty sure about it (business day).
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Re: I bought the product and did not receive

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